Privacy Policy
Your privacy is important to us — here’s how we handle your information.
Our Commitment to Privacy
At Indo Exchange Service, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our appointment booking and consultation services.
1. Information We Collect
- Personal details such as your name, email address, and phone number.
- Booking details, including service type, preferred date, and notes provided by you.
- Payment-related information processed securely via our payment gateway (we do not store card or banking details).
2. How We Use Your Information
- To process and confirm your appointment booking.
- To share booking confirmations, receipts, and updates via email and WhatsApp.
- To improve our services and provide better customer support.
- To comply with legal or regulatory requirements when necessary.
3. Information Sharing
- We do not sell, rent, or trade your personal data to third parties.
- Information may be shared only with relevant authorities or partners strictly for the purpose of completing your booking.
- All third-party partners are required to maintain confidentiality and data protection standards.
4. Data Security
- We use secure servers and encryption to protect your personal information.
- Access to your information is restricted to authorized staff only.
5. Your Rights
- You may request access to the information we hold about you.
- You may request corrections to inaccurate data.
- You may request deletion of your data, subject to legal or regulatory obligations.
6. Cookies & Tracking
Our website may use cookies to improve user experience. These cookies do not collect personal information
but help us analyze traffic and enhance service performance. You may disable cookies in your browser at any time.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
By using our services, you agree to this Privacy Policy. This policy may be updated from time to time, and changes will be reflected on this page.