Data Protection Policy

Last updated: 1 month ago

Effective Date: 01-08-2025

Tripdeo.com (“Tripdeo,” “we,” “our,” or “us”) is committed to protecting the privacy, security, and integrity of user data. This Data Protection Policy establishes how information is collected, processed, shared, and protected across our platform.


1. Purpose

The purpose of this policy is to:

  • Safeguard the personal and confidential information of all users.

  • Ensure compliance with applicable data protection regulations (e.g., GDPR, CCPA).

  • Prohibit unauthorized access, sharing, or misuse of personal information by sellers, buyers, or third parties.


2. Scope

This policy applies to:

  • All users of Tripdeo, including buyers (clients), sellers (gig providers), and partners.

  • All data collected, stored, or processed by Tripdeo, including account data, transaction data, and communications.

  • All Tripdeo employees, compliance staff, and service providers with access to user data.


3. Principles of Data Protection

Tripdeo adheres to the following principles:

  • Lawfulness & Transparency: Data is processed fairly, lawfully, and transparently.

  • Data Minimization: Only the minimum necessary information is collected and processed.

  • Purpose Limitation: Data is used solely for the purposes outlined in our Privacy Policy.

  • Security: Strong technical and organizational measures protect data against unauthorized access, loss, or misuse.

  • Confidentiality: Sellers must never receive or request buyers’ sensitive personal information (e.g., passport numbers, bank details, addresses) unless explicitly required for a lawful, approved service.


4. Restrictions on Sellers

  • Sellers must not request, collect, or retain buyers’ confidential personal information outside the scope of service delivery.

  • Sellers may only access limited, non-sensitive information necessary to complete a gig (e.g., name or booking details).

  • Any attempt by sellers to solicit, misuse, or share confidential information will result in account suspension or termination.


5. Buyer Protections

  • Buyer personal information is protected and only used to facilitate legitimate transactions on Tripdeo.

  • Confidential data (e.g., identification documents, payment details) is never shared directly with sellers.

  • Communication between buyers and sellers must remain within Tripdeo’s secure platform environment.


6. Data Security Measures

Tripdeo implements:

  • Encrypted data transmission (HTTPS/TLS).

  • Encrypted storage for sensitive fields.

  • Role-based access controls with strict logging and monitoring.

  • Regular audits and vulnerability assessments.


7. Data Retention

  • Data is retained only as long as necessary for the purposes outlined in the Privacy Policy.

  • When legal retention periods expire, data is securely deleted or anonymized.


8. Enforcement

Violations of this Data Protection Policy may result in:

  • Account suspension or permanent termination.

  • Freezing of pending payouts.

  • Reporting to regulatory or law enforcement authorities.


9. Policy Updates

Tripdeo may update this Data Protection Policy in response to legal, regulatory, or operational changes. Any updates will be published with a revised Effective Date. Continued use of the platform indicates acceptance of the updated policy.


10. Contact

For questions or data protection concerns:
📧 Email: support@tripdeo.com